Welcome to IPTIV Smart. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website iptivsmart.com or use our services. By accessing our services, you consent to the practices described in this policy.
We collect different types of information to provide and improve our services, including:
When you sign up, purchase a subscription, or contact us, we may collect the following details:
Full name
Email address
Phone number (including WhatsApp contact details)
Payment details (processed securely through third-party providers)
Billing address (where applicable)
We automatically collect certain data to enhance user experience, such as:
IP address
Browser type and version
Device information (operating system, screen resolution, etc.)
Pages visited and time spent on the website
Referral sources (how you found our website)
We use cookies and similar technologies to:
Improve website functionality and performance
Remember user preferences
Provide personalized content and recommendations
Analyze website traffic and user behavior
We use the information collected for the following purposes:
To provide services: Processing orders, activating subscriptions, and delivering content.
To enhance user experience: Improving navigation, optimizing streaming quality, and offering personalized recommendations.
To ensure security: Detecting fraudulent activity, preventing unauthorized access, and protecting user accounts.
To offer customer support: Responding to inquiries, troubleshooting issues, and providing technical assistance.
To comply with legal requirements: Ensuring compliance with applicable laws and regulations.
We take appropriate security measures to safeguard your personal data:
Data encryption: Sensitive information is encrypted during transmission.
Secure payment processing: Transactions are handled through trusted third-party payment providers.
Access controls: Only authorized personnel have access to personal data.
Regular security updates: We implement the latest security measures to prevent data breaches.
We do not sell, rent, or trade your personal information. However, we may share your data with:
Payment processors: To facilitate secure transactions.
Customer support platforms: To provide seamless communication and assistance.
As a user, you have the following rights:
Access your data: Request details about the personal information we hold.
Update your information: Modify or correct your details if inaccurate.
Delete your data: Request account deletion and data removal.
Opt-out of marketing: Unsubscribe from promotional emails at any time.
To exercise your rights, contact us at info@iptivsmart.com or via WhatsApp: wa.me/447493683508.
We retain personal information only as long as necessary to:
Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Once data is no longer needed, it is securely deleted or anonymized.
Our services are intended for users aged 18 and above. We do not knowingly collect or store data from minors. If we discover that a minor has provided personal information, we will take immediate action to remove it.
As our services cater to users across Europe (France, Denmark, UK, Netherlands, Belgium, Germany, and more), your data may be processed and stored in different regions. We ensure that all international data transfers comply with GDPR and other relevant regulations.
We may update this policy periodically to reflect changes in our services, legal requirements, or data protection practices. The latest version will always be available on our website. Continued use of our services after updates constitutes agreement to the revised policy.
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
WhatsApp: wa.me/447493683508
Website: iptivsmart.com
Email: info@iptivsmart.com
Since 2016, we have been delivering premium entertainment across Europe, offering high-quality streaming of live channels, movies, and the latest series with a seamless and reliable experience.
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